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The company asked to remain anonymous so a description is being used.
This is a 95 truck company with a mixture of company drivers and owner operators. As a carrier in a CSA 2010 test state, The Company has recently experienced their first CSA 2010 intervention and the safety director was kind enough to provide a little information about the experience. This was an on-site inspection that took approximately 4 days to complete.
Question: How was this intervention triggered? Answer: The response was “that is a really good question”. The inspector told the safety director that he wasn’t sure what triggered the intervention. Upon further discovery, it was determined that the intervention was triggered by the fact that the company’s safety scores in a few categories had been moving up. The scores had not yet reached the critical level, but were just increasing. Discovery during the intervention, found a few minor log book violations having to do mostly with fuel receipts at Flying J truck stops not being time stamped, so they could be matched with the hours of service log. There were also a few minor instances of tie down problems, i.e. cargo securement, which had in fact caused a few “out of service” situations.
Question: What was the result of the intervention? Answer: The FMCSA made some suggestions on what should be done and no fines were levied. The safety director sent daily messages to the drivers, through their in cab messaging, to remind them of the need to get the log books correct and have the fuel receipts time stamped correctly. The same thing was done to remind the drivers about proper cargo securement. The safety director said the drivers complained some about the constant messages, but in the end there was a positive impact on their behavior and the intervention was satisfactorily resolved.
Question: What is your overall impression of CSA 2010? Answer: There is still quite a bit of confusion about how this process all works. Even the investigator could not answer questions about why they ended up with an intervention when the safety scores had not reached the trigger level. CSA 2010 does put more on the shoulders of the drivers. We can only do our best to educate our drivers and continually remind them that their job is at stake if they do not practice safe driving every single day. |